Passio

We are excited to share that beginning on January 2nd, 2026, the Longwood Collective will begin to use the Passio Go app in place of Transloc. This app offers enhanced real-time updates of LMA Shuttle locations and precise next stop arrival times.

Passio Go has many advantages for our riders:

  • Improved reliability
  • More accurate arrival predictions
  • Optional alerts and push notifications for mobile devices
  • Integration with Harvard Transit
  • Upgraded user interface 

 

To download the new Passio Go app, click here:

Passio GO for App Store (iOS)

Passio GO for Google Play (Android)

We are working hard to ensure a seamless transition. If you encounter any issues, please email us at  shuttles@longwoodcollective.org or submit a ticket on our website at https://www.longwoodcollective.org/shuttles. 

For New Passio Go Users

Getting Started with the Passio Go App

For New Passio Users

Please follow the steps below to ensure you can view all Longwood Collective shuttle routes and real-time arrival information.

Step 1: Download the Passio Go App

Download the Passio Go app from your device’s app store. Once installed, open the app to begin setup.

Step 2: Select Longwood Collective as Your Agency

  1. Tap the three horizontal lines in the top-left corner of the app
  2. Select “My Agency”
  3. Scroll or use the search bar to find “Longwood Collective”
  4. Tap “View”

Once selected, you will be able to see all Longwood Collective shuttle routes.

Step 3: Search for Your Desired Stop

  1. Tap the three horizontal lines in the top-left corner
  2. Select “Stop List”
  3. Scroll or search for your desired stop
  4. Tap the colorful circle next to the stop name

From there, you should be able to view all routes that serve that stop along with their estimated arrival times. 

 

Users who are already using Passio Go for another agency must add the LMA shuttles in order to view them.

  1. Open the Passio Go app
  2. Tap the three horizontal lines in the top-left corner
  3. Tap your Current Agency 
  4. Tap “Change Agency” on the bottom-right corner
  5. Scroll or use the search bar to find “LMA shuttles”
    (formerly known as MASCO)
  6. Tap “View” 

This will allow Longwood Collective routes to display in the app.
(You can still keep Harvard as an option—just switch on/off your desired routes as needed.)

 

Please make sure to download the Passio Go app on or before January 2nd, as the Transloc service will be taken offline. Bus tracking will only be available on the Passio Go app.